Disaster
0
no critical issue
High
1
service halted
Average
0
handler nominal
Warning
2
manual hold
Information
4
advisory
Service
DOWN · halted
stopped by admin
Incident · I-50301High
halted manually
HTTP/1.1 · 503 · SERVICE_HALTED
503
Service dihentikan sementara
Layanan untuk domain ini telah dihentikan dari sisi administrator. Permintaan masuk diterima oleh edge node namun tidak diteruskan ke upstream application. Ini bukan kegagalan teknis — service akan kembali otomatis setelah hold dilepas.
manual-hold maintenance no-auto-resolve action-required
Request resume Lihat alasan Billing portal
Trigger metadata
Trigger
service.state = HALTED
Severity
HIGH
Initiator
[email protected]
Reason code
HOLD_MANUAL_OPS
Duration
since just now
Auto-resume
no — waiting on admin
Host
app-pool-12.ap-sg-01
Data retained
yes · files & db intact
$ systemctl status site@u4127 ● [email protected] · vhost handler Loaded: loaded (/etc/systemd/system/[email protected]; enabled) Active: inactive (halted) since now Hold: manual · ops Data: preserved (no deletion) Note: contact support to resume
Cara mengaktifkan kembali
3 langkah
  1. 01Buka tiket atau email ke [email protected] dengan menyertakan request-id di footer halaman ini.
  2. 02Tim ops akan memverifikasi alasan hold (maintenance terjadwal, abuse review, atau permintaan owner).
  3. 03Setelah disetujui, service di-resume dalam < 10 menit tanpa kehilangan data.
Activity timeline
last events
  • now
    service → halted by admin
  • -12s
    connections drained · 0 active
  • -30s
    graceful-stop signal received
  • -2m
    backup snapshot completed · 412 MB
  • earlier
    service running normally · uptime 99.98%